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Booking Conditions
There are two sets of booking conditions; click for more information:
Holidays and Charter flights
Scheduled flights

Scheduled Flights.

TERMS AND CONDITIONS

Sunways Travel is a trading name for Nimar Travel Ltd whos registered office is at 5 Station Road, Longfield, Kent, DA3 7QD.

In these conditions "we", "us" and "our" shall mean Nimar Travel Ltd and/or Sunways Travel.

Your use of this Web site is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site.

This website, and each of its modules, is the copyrighted property of Sunways Travel and/or its various third party providers and distributors. Much of the content found on this website is owned by third party providers and distributors. None of the content or data found on this website may be reproduced, sold, transferred, or modified without our express written permission and/or our third party providers and distributors.

You may only use this website to make legitimate reservations or purchases and shall not use this site to make any speculative, false or fraudulent reservation.

You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

It is your sole responsibility to ensure that all travel arrangements made on this web site meet your requirements prior to completing any booking. You will be liable for any errors you may make.

BOOKING TERMS AND CONDITIONS

Airfares are not guaranteed until tickets are confirmed and purchased. All fares are subject to confirmation and change prior to ticket issue.

When you make a flight booking through this website the principal restrictions (such as cancellation and refund rules) applying to the flight will be brought to your attention where they are supplied to us by the carrier.

On confirmation from the relevant service provider of the availability of the requested service your credit card will be debited and we will confirm the booking by email to you when the full price of the service has been received.

When you receive any confirmatory e-mails from us and your tickets and/or other documents please check all details carefully, and notify us as soon as is possible if there are any errors.

Please note that purchase of an airline ticket does not guarantee you a seat on a specified aircraft. Airline overbooking policy often results in failure of the carrier to provide a seat on a booked flight for a passenger holding a valid ticket. Please contact individual carriers for full details of their overbooking and compensation policy.

The carrying of appropriate travel documents, including valid passport and where appropriate the necessary visas, is the responsibility of the traveller.

Sunways Travel expressly declines responsibility for any and all costs incurred in the case that a traveller or party are denied boarding to an aircraft, or denied entry to a country because the traveller or party is not in possession of the appropriate documentation.

Travel insurance is highly recommended and cover for most journeys and cover for most risks can be obtained through the website.

TICKETS

Please note credit card information is validated prior to the transaction being finalised and tickets and any other travel documents will only be dispatched to the address of the credit card holder.

Paper tickets

Tickets are normally dispatched within 72 hours of booking.

E-tickets

E-ticketing is a great development in e-technology. It allows for an easier and more convenient way of travelling because the e-tickets confirms your air ticket purchase without the need for a hard-copy record. The airline you're flying with stores all the ticket data on its own computer which means there is no ticket for you to collect and - more importantly - no ticket for you to lose.

If you have requested an e-ticket you will receive an email from us to confirm that this has been arranged with the airline. You can then collect your boarding pass from the check-in desk if you have baggage or from the e-ticket machines at the airport if you only have hand luggage. All you need are the documents listed below.

Valid passport or photo identification if you are travelling within the UK
The credit card used to purchase the ticket
A copy of the confirmation containing the airline reference

CANCELLATION & AMENDMENTS

If you wish to cancel your fight or other service please tell us as soon as possible by telephone. We may also require you to confirm this in writing. In the case of flight tickets, all tickets are issued on a non-refundable / non-endorsable basis unless otherwise stated. Your right to a refund will be set out in the service provider's terms and conditions applicable to the particular service you have booked.

Air tickets have value and should be treated like cash. Never destroy tickets, which are not required or are unused. This may involve a loss of otherwise refundable costs. Any unused tickets should be returned to Sunways Travel, 5 Station Road, Longfield, Kent DA3 7QD, at the earliest opportunity. Tickets returned more than 60 days after travel was due to commence will have no refund value. All refunded tickets will be credited to the card, which was initially billed for the cost, less an administrative fee, which is currently set at 25.00 per ticket. This fee is variable without prior notice.

If you wish to alter your flight details or any other any other services you have booked through the website in any way then such alteration may be allowed under the service provider's terms and conditions. If alteration is allowed then the service provider may levy a charge for this. In all cases, where changes to your booking are permissible by the relevant service provider, we will charge a 25 fee for administering such changes

CHECK-IN TIMES

Indicative flight times and check-in times are shown on the website but please note these are subject to change and are for guidance only. Actual flight times will be shown on your flight tickets. We advise that you must check your flight times when you receive your tickets.

BAGGAGE ALLOWANCE

Your e-ticket confirmation or light ticket will show your baggage allowance. If you require any further information on baggage allowance please contact the airline personally.

MEAL/SEAT REQUESTS

We will pass on all meal and seat requests, which you may make at the time of booking to the relevant airline; however, we offer no guarantee that the airline will meet such requests.

ACCURACY OF INFORMATION ON THIS SITE

Whilst we try to be as accurate as possible in the information we provide on these pages, we shall not be liable for any price changes and losses or damages you may suffer arising out of your use of the information on this Website.

OUR LIABILITY

Sunways Travel cannot and has not checked the accuracy of all information provided by travel service providers such as airlines and hotels, or by the providers of other information such as weather and currency conversion rates.

All such information shown on this site is accordingly provided in good faith on an "as is" basis. Sunways Travel will not be responsible for any errors, omissions or misleading information and we disclaim, to the maximum extent permitted by law, all implied warranties in connection with such information.

This site may contain hyperlinks to web sites operated by parties other than Sunways Travel. Such hyperlinks are provided for your reference only. Sunways Travel does not control such web sites and is not responsible for their contents. Our inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.

In no event shall we be liable for any injury, loss, claim, damage or any incidental or consequential damages, including but not limited to loss of profits or savings, arising out of or in any way connected with the use of any data or information services displayed on this site.

This does not affect your statutory rights as a consumer.

CHANGES TO THESE TERMS AND CONDITIONS

Sunways Travel has the authority and the right to at any time it sees fit to change or modify all or any part of these terms and conditions. This right shall not affect the existing terms and conditions accepted by you upon making a legitimate reservation or purchase using this Web site. If you have any questions please don't hesitate to contact us.